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| <h1>Getting Help</h1> |
| <p>Try the following steps if you are having problems with SLURM:</p> |
| <ol> |
| <li>See if the problem is addressed in the <a href="faq.html">SLURM FAQ</a>, |
| <a href="troubleshoot.html">SLURM Troubleshooting Guide</a> or the |
| <a href=http://dir.gmane.org/gmane.comp.distributed.slurm.devel">slurm-dev mailing list archive</a> (Hosted by <a href="http://www.gmane.org">www.gmane.org</a>).</li> |
| <li>For run-time problems, try running the command or daemons in verbose mode |
| (<span class="commandline">-v</span> option), and see if additional information |
| helps you resolve the problem.</li> |
| <li>Customers of companies providing commercial support for SLURM should contact |
| their support staff.</li> |
| <li>Send a detailed description of the problem, the output from the command |
| "scontrol show config", logs, back traces from any core files, etc. to |
| <a href="mailto:slurm-dev@schedmd.com">slurm-dev@schedmd.com</a>.</li> |
| </ol> |
| |
| <h1>Commercial Support</h1> |
| <p>Several companies provide commercial support for SLURM including:</p> |
| <ul> |
| <li><a href="http://www.bull.com">Bull</a> (with 3rd level support from SchedMD)</li> |
| <li><a href="http://www.cray.com">Cray</a> (with 3rd level support from SchedMD)</li> |
| <li><a href="http://www.schedmd.com">SchedMD</a> (direct 3rd level support for larger sites)</li> |
| <li><a href="http://www.science-computing.de">Science + Computing</a> (with 3rd level support from SchedMD)</li> |
| </ul> |
| |
| <p style="text-align:center;">Last modified 4 April 2013</p> |
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